The first axiom of communication is "one cannot not communicate", so we express ourselves in every moment with the body and words but often we do not know what "arrives" to other people. Interpersonal skills are as important as skills and even more if you work in a team. In the course of my work experience and I have not tried to develop an active way of communicating and listening that helps myself and others to achieve goals without breaking down and wasting time. The work in the specialized GDO (Ipercoop and Mediamarket) also required the coordination of a team and therefore knowing how to "explain" clearly where we are and where we need to go. To do this, I not only used the classic methods of meetings and briefings, as well as classroom courses, but also coaching in the field, giving the direct example to collaborators.  

I also actively took care of team training and recruitment in collaboration with other colleagues and the management.

Organizing an excellent administrative office and therefore accounting and personnel management are very different from organizing a team of many people in electronics retail but both experiences have one point in common: managing time and priorities.  Thanks to the great experience and many training courses carried out (example at the MIP / Politecnico di Milano - School of Management - course for sector heads - Mediamarket Corporate University) I can say that I can manage a team of many people (the maximum was 30 during 2011/2012 and a minimum of at least 10) to achieve the objectives and have excellent results in the company KPIs.

I have always been a computer enthusiast and therefore I learn any type of software intuitively and quickly, as well as knowing how to manage the hardware to make everything work at its best.  In accounting management I have always been fast and reliable thanks to the precision and methodical organization of work and time. A few years' experience in managing the quality certification documentation was useful to me  ISO  9002. I can handle problem solving  and the relationship with the customer in a store with visits up to 12,000 units per day and staff hours up to 30 units, as well as having been involved in the commercial part for almost 10 years for departments that invoiced more than 10 million a year.